Customer service business insurance

My policy folder

Do you have a policy with Voogd & Voogd insurance through our office? Then you can also view your policies through an app. In addition, you can report a change or a claim through the app.

Logging directly into the my.policy folder

You can log directly into your policy folder here. Click here to log in.

App download

Also download the my.polismap app (your own app, Polismap). The my.polismap app is suitable for smartphones and tablets and can be downloaded from the Apple Store and Google Play.

Login code my.policyfolder

When you purchase insurance with Voogd & Voogd Insurance, you will be sent your login code by e-mail.

E-Inlog code lost

Have you lost your login code? Then click here to request a new code.

Report damage

Do you have a claim? If so, you can report it online using the form below. Do you need an emergency towing service? On your green card you will find the phone number of the emergency service to which your insurance company is affiliated.

If you have windshield damage coverage, you can use a windshield repairer listed on your green card. In most cases, the windshield repairer will settle the claim with your insurance company.

Click here to report a claim online.

Report complaint

Are you not satisfied with our services? Then you can file a complaint with us by filling out the complaint form. Your complaint will then be immediately assigned to a staff member who will handle it. In any case, we will provide you with a substantive response within 14 days of receiving the complaint. If the complaint is not resolved by Alpina to your satisfaction, you can, if you wish, go to the Financial Services Complaints Institute (Kifid). You can also submit your complaint to the
Disputes Committee via the European ODR Platform (https://ec.europa.eu/consumers/odr/).