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Customer Service

Are you moving or have a new email address? A new car or scooter, or just getting rid of it? Either way, we want to hear about it. You can change your details, license plate number or insurance coverage yourself.

Changing a vehicle on an existing insurance policy

If you want to make a change to a vehicle on a current insurance policy, you can do so online.
Click here

Report damage

Do you have a claim? Then you can report it online using the claim form.
click here

Sale of a vehicle

Has the vehicle been sold and you have a release certificate you can submit it here.
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Change of contact details such as address or telephone number

If you have moved or your contact information has changed please report it here.
Click here

Change of IBAN number

Please provide your new IBAN number here.
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Cancelling, suspending or terminating insurance

If you have insurance that you wish to terminate or temporarily suspend you can submit it here.
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Request green card

You get a new green card every year around the contract expiration date. Have you lost your green card? Then you can request it here.
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Other change

For all other changes, you can submit them here.
Click here


Here you will find all relevant downloads.
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We can be reached via Chat, Whatsapp, phone or email

Please feel free to contact us if you would like to know more.
We are here Monday to Friday from 08:00 to 18:00.

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