Alpina Contact Information

Frequently Asked Questions

Do you have a question? Check out our frequently asked questions first. Here you'll find the most common questions for each product.

Having trouble figuring it out? Please contact us.

Report a Claim

Report a change

Report a Complaint

Phone numbers:

- General phone number:
  088 – 688 37 12

Claims Department:
088 – 688 37 17

Contact form

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Visiting Address

By appointment only
Alpina
Lorentzlaan 4
3401 MX IJsselstein

Mailing Address

Alpina
P.O. Box 63
3400 AB IJsselstein

Report a Complaint

Are you dissatisfied with our service? If so, you can file a complaint with us by filling out the complaint form. Your complaint will then be immediately assigned to a staff member who will handle it. We will provide you with a substantive response within 14 days of receiving your complaint. If Alpina does not resolve the complaint to your satisfaction, you may, if you wish, contact the Financial Services Complaints Institute (Kifid). You can also submit the complaint to the Dispute Resolution Committee via the European ODR Platform (https://ec.europa.eu/consumers/odr/).