Frequently asked questions
Do you have a question? Then take a look at our frequently asked questions first. Below you will find the most frequently asked questions per product. Do you have a problem? Then contact us via Chat, WhatsApp or Messenger.
Claim-free years
- How can I get my claim-free years?
- What are claim-free years?
- What exactly is the situation with claim-free years?
- How can I obtain claim-free years?
- Can claim-free years be transferred?
- I have negative claim-free years, now what?
- I have 15 years without claims but only 5 claim-free years, how is that possible?
- What are the consequences of negative claim-free years?
- What about private lease and accumulated claim-free years?
- When do claim-free years expire?
- How can I prove my claim-free years?
- What is an expulsion statement?
- How exactly do I transfer accrued claim-free years?
- What is the period of validity of an expulsion certificate?
- What is a no-claims protector?
- Can I buy off negative claim-free years?
Premium
- What happens if I do not pay my premium (on time)?
- Why is car insurance for young people more expensive?
- How can I calculate the premium for my car insurance?
- What are the premium consequences of a claim on my car insurance?
- Why are premiums age-dependent?
Premium payment options
We like to make paying your premium as easy as possible for you. That's why insurers offer various payment methods:
- Automatic direct debit
You authorize the insurance company to automatically debit the premium from your account. Simple, because that way you can't forget to pay the premium. - E-mail with iDEAL
With some insurers it is possible to pay the premium via iDEAL. - Acceptgiro
With some insurers it is still possible to pay by giro transfer.
Insurance application
- What do I need to take out insurance?
- Can I get insurance if I have a criminal record?
- Can I take out insurance at the weekend?
- Can I get car insurance without a driving licence?
- Can I take out insurance again after non-payment?
- Can I put the car insurance in my partner's name?
- My insurance is refused, what now?
- Car insurance in name of parents a good idea?
- I have bought a new car: how can I transfer my current car insurance?
- What coverages can you choose when you take out car insurance?
- Which motor vehicles are subject to compulsory insurance?
- Is there a maximum age for car insurance?
- What are the consequences of non-payment for my insurance?
- How can I get temporary car insurance?
- Why do young people pay more for car insurance?
- What are the rules for driving a mobility scooter?
- What do I need to look out for when taking out mobility scooter insurance?
- Which coverings are there for my mobility scooter insurance?
- How do you take out mobility scooter insurance?
- What do I need to conclude a mobility scooter insurance?
- Is mobility scooter insurance mandatory?
- What to do if your mobility scooter is damaged?
- What does mobility scooter insurance cost?
- Do I build up claim-free years with my mobility scooter insurance?
At Alpina, you can purchase insurance directly online from various insurance companies. Depending on your choice, you have several payment methods.
Premium payment options
We like to make paying your premium as easy as possible for you. That's why insurers offer various payment methods:
- Automatic debit
You authorize the insurance company to automatically debit the premium from your account. Simple, because that way you can't forget to pay the premium. - E-mail with iDEAL
With some insurers it is possible to pay the premium via iDEAL. - Acceptgiro
With some insurers it is still possible to pay by giro transfer.
- What are the rules for driving a mobility scooter?
- What do I need to look out for when taking out mobility scooter insurance?
- Which coverings are there for my mobility scooter insurance?
- How do you take out mobility scooter insurance?
- What do I need to conclude a mobility scooter insurance?
- Is mobility scooter insurance mandatory?
- What to do if your mobility scooter is damaged?
- What does mobility scooter insurance cost?
- Do I build up claim-free years with my mobility scooter insurance?
At Alpina, you can purchase insurance directly online from various insurance companies. Depending on your choice, you have several payment methods.
Premium payment options
We like to make paying your premium as easy as possible for you. That's why insurers offer various payment methods:
- Automatic debit
You authorize the insurance company to automatically debit the premium from your account. Simple, because that way you can't forget to pay the premium. - E-mail with iDEAL
With some insurers it is possible to pay the premium via iDEAL. - Acceptgiro
With some insurers it is still possible to pay by giro transfer.
Financially certainly.
We can be reached via Chat, Whatsapp, phone or email
Please feel free to contact us if you would like to know more.
We are available from Monday to Friday from 08:00 to 18:00.