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Customer service business insurances

You can make a change via the link below.

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My policy folder

Do you have a policy with Voogd & Voogd Insurance through our office? Then you can also view your policies through an app. Besides that you can report a change or damage through the app.

Directly log in to the my.policy folder

You can log in directly to your policy folder here. Click here to log in.

Download app

Also download the mijn.polismap app (your own app, Polismap). The my.polismap app is suitable for smartphones and tablets and can be downloaded from the App Store and Google Play.

Login code my.policyap

When you conclude an insurance with Voogd & Voogd verzekeringen you will receive your login code by e-mail.

Lost your E-Login code

Have you lost your login code? Then click here to request a new code.

Report damage

Do you have a damage? Then you can report it online using the form below. Do you need a towing service urgently? On your green card you will find the telephone number of the emergency service to which your insurance company is affiliated.

If you have coverage for windscreen damage, you can call in a windscreen repairer who is listed on your green card. In most cases the glass repairer will settle the claim with your insurance company.

Click here to report a claim online.

Telephone numbers

For assistance in comparing or taking out insurance, our staff is available from Monday to Friday from 08:00 to 18:00.

General telephone number

030-6883700

Quotation department

030-2192094

Finance Department

030-2192095

Claims department

030-2192098

Address

Visiting address

By appointment only
Lorentzlaan 4
3401 MX IJsselstein

Postal address

P.O. Box 63
3400 AB IJsselstein

E-mail address

info.online@alpina.nl

For assistance in comparing or taking out insurance, our staff is available from Monday to Friday from 08:00 to 18:00.

General telephone number

030-6883700

Quotation department

030-2192094

Finance Department

030-2192095

Claims department

030-2192098

Visiting address

By appointment only
Lorentzlaan 4
3401 MX IJsselstein

Postal address

P.O. Box 63
3400 AB IJsselstein

E-mail address

info.online@alpina.nl

Report a complaint

Are you not satisfied with our services? Then you can file a complaint with us by filling out the complaint form. Your complaint will then be immediately assigned to a staff member who will handle it. In any case, we will provide you with a substantive response within 14 days of receiving the complaint. If the complaint is not resolved by Alpina to your satisfaction, you can, if you wish, go to the Financial Services Complaints Institute (Kifid). You can also submit your complaint to the
Dispute Commission via the European ODR Platform (https://ec.europa.eu/consumers/odr/).

We can be reached via Chat, Whatsapp, phone or email

Please feel free to contact us if you would like to know more.
We are here Monday to Friday from 08:00 to 18:00.

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