Customer Service for Car Insurance Orders

Frequently Asked Questions About Rental Car Insurance

What kind of coverage do I need for my delivery van?

The coverage that best suits your delivery van depends on the vehicle's age, value, and usage.

  • Third-Party Liability (WA)
    This is the minimum required coverage and only compensates for damage you cause to others. Suitable for older delivery vans with a low current market value.
  • Third-Party Liability + Limited Comprehensive Coverage
    In addition to third-party liability coverage, you’re also insured against theft, fire, storms, broken windows, or collisions with animals. A good choice for delivery vans that are about 4 to 8 years old.
  • All-Risk (Comprehensive)
    The most comprehensive coverage. Also covers damage to your own vehicle, such as damage caused by a collision or vandalism. Recommended for newer or high-value delivery vans.

If you use your delivery van for business purposes, this must always be clearly stated in your policy. That way, you can be sure you’re properly insured in the event of damage.

How do I file a claim under a delivery van insurance policy?

You can easily report damage to your delivery van using the online form or by calling us. Make sure you have the accident report form and photos of the damage on hand so that your claim can be processed quickly. For business use, a clear description of the situation is also important.

How can I save money on my delivery van insurance?

You can save on your delivery van insurance by comparing premiums annually and building up claim-free years. It also helps to choose a higher deductible or keep only the coverage you really need. In some cases, group insurance through your trade association is more cost-effective.

Are there specific requirements for delivery van insurance when leasing?

Yes, lease agreements often have minimum insurance requirements. Many leasing companies require comprehensive insurance. Sometimes the insurance is included in the lease agreement, but with a financial lease, you usually have to purchase it yourself. Always check the terms and conditions of your leasing company to find out exactly what is required.

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