Customer service van insurance

Frequently asked questions van insurance

What coverage do I need for my van?

Which coverage is best for your van depends on the age, value and use of the vehicle.

  • Third Party Liability (WA).
    This is the minimum compulsory coverage and only compensates damage you cause to others. Suitable for older vans with a low daily value.
  • WA + limited casco
    In addition to WA coverage, you are also insured for theft, fire, storm, windshield breakage or a collision with animals. A good choice for vans about 4 to 8 years old.
  • All-risk (Fully comprehensive).
    The most comprehensive coverage. Also compensates for damage to your own vehicle, such as from a collision or vandalism. Recommended for newer or valuable vans.

If you use your van for business, this should always be clearly stated in your policy. This way you can be sure that you are properly insured in case of damage.

How does claim reporting work with van insurance?

You can easily report damage to your van using the online form or by contacting us by phone. Make sure you have the damage form and photos of the damage handy so the report can be processed quickly. In the case of business use, a clear description of the situation is also important.

How can I save on my van insurance?

You can save on your van insurance by comparing premiums annually and building up claim-free years. It also helps to choose a higher deductible or keep only the coverages you really need. In some cases, collective insurance through your trade association is more advantageous.

Are there specific requirements for van insurance when leasing?

Yes, leases often have minimum insurance requirements. Many leasing companies require all-risk insurance as a condition. Sometimes insurance is included in the lease contract, but with financial leases you usually have to purchase it yourself. Always check your leasing company's terms and conditions to know exactly what is required.

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