What is the cooling-off period when purchasing auto insurance?
You’re looking for the right car insurance, but there are so many providers on the market that you’re having trouble making the right choice. On our website, you’ll find a carefully curated selection of insurance companies we work with. We’ve made this selection based on the premium, as well as the quality of the policy terms, customer experiences, and how a company handles claims. When comparing insurance policies, we take your personal situation and specific needs into account.
Are you dissatisfied with the coverage, or would you rather purchase the insurance elsewhere? No problem! You can cancel free of charge within 14 days of receiving the policy, without having to provide a reason. This is a statutory cooling-off period, which also applies to car insurance policies.
When does the cooling-off period begin?
The 14-day cooling-off period for your auto insurance begins when you receive the policy. You may receive the policy both by email and by mail. If you receive the policy by email first, the cooling-off period begins at that time.
If you exercise your 14-day cooling-off period, you must keep in mind that there has never been any coverage under the auto insurance policy. This also means that you must take out a new policy—at a minimum, third-party liability auto insurance—to meet your insurance obligation. This will help you avoid a fine from the RDW due to the fact that the vehicle is registered in your name without insurance.
How can I cancel my auto insurance?
There are several ways to notify us that you wish to cancel your insurance. You can cancel your insurance through the website, or you can contact us by email or phone. We are available by phone Monday through Friday from 8:30 a.m. to 5:30 p.m. at 088-6883710.
After canceling your auto insurance within the cooling-off period, you will receive a confirmation of cancellation from us. This confirmation will also clearly state that there was no coverage under the auto insurance policy during this period and that any damages incurred during this time will not be reimbursed by the insurer.
You can cancel your old auto insurance policy right away online using our free cancellation service.
Do you have any other questions about car insurance? Feel free to contact us—we'd be happy to help!
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