Service fee health insurance
When you take out health insurance with Alpina Care, we receive a fee from the insurer for taking out and managing your health insurance. We call the compensation we receive a service fee. We use this service fee for the development and maintenance of our services, both by phone, online and in the office.
The amount of the service fee varies by insurer and depends on the type of policy and additional policies. On average, the fee for health insurance varies between €0.75 and €5 per month, depending on the packages and insurer chosen. The service fee we receive is depicted by us on the application confirmation.
Have any questions? Contact our healthcare experts at 088 12 10 251 or send an e-mail to [email protected].
Transparent.
We are transparent about our services and the compensation in return.
Understanding risk.
Knowing your own situation well provides insight and overview. Together we identify your risks and see how you can best deal with them.
Online and offline.
We are located in 27 towns as well as online. So there's always an Alpina office near you.
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Our services
At Alpina Care, you have access to the most complete range of services in advice, maintenance and help with claims. We feel it is important to inform you well about this, so that you know what you can expect with us. At Alpina Zorg you can count on, among other things:
Quick answers to your questions from expert advisors
Do you need help or advice? Our healthcare experts are available for you from Monday to Friday from 08.30 -17.00 by calling 088 - 12 10 251.
Help with questions about claims, reimbursements and package choices
You can do so by phone at 088 - 12 10 251 and by e-mail [email protected]. We will help you with questions about claims, such as how to submit a medical bill. We also give advice on which treatments are reimbursed and which health insurance best suits you.
Support for waiting list mediation and possible complaints, among other things
Our healthcare experts are happy to offer support via 088 - 12 10 251 and via [email protected] Waiting list mediation means that we help you get faster access to the medical care you need by referring you to healthcare providers with shorter waiting times. As a result, you have to wait less time for treatments or consultations.
A handy comparison site that makes it easy to choose the best health insurance policy
Comparing and buying your health insurance is easy on our website
We also help employers and member associations with group health insurance plans
We also help employers and member associations with group health insurance and health initiatives for their employees or members.
Digital support through our website, chat (WhatsApp) and email
We can be reached in the way you choose. This can be through the website, our branches, Chat(whatsapp) or email.
Clear, transparent & honest advice for more than 110 years
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We pick out the fine print for you
"Comparing insurance almost always pays off. Premiums may have increased or your personal situation may have changed. That's why we recommend comparing your insurance every year."
Laura van Maarschalkerweerd - Expert insurance.
More than 10 years of insurance experience
We can be reached via chat, WhatsApp, phone or email
Questions? Contact us if you want to know more.
We are here Monday to Friday from 08:00 to 18:00.