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The difference between a direct writer and a middleman

May 05, 2021
4 min reading time

When you purchase insurance, you can do so through a direct writer or an intermediary. But what exactly is the difference between the two? A direct writer is an insurer who works without an intermediary. In that case, you take out insurance directly from the insurer. There are also insurers who work with an intermediary. An intermediary advises you on insurance and is a mediator between you and the insurer.

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Advantages of buying insurance through an intermediary

There are several advantages to buying insurance through an intermediary:

  • A broker often works with several insurers and therefore has a large selection. This makes it easier for them to find the best and cheapest insurance for you
  • An intermediary is generally independent and has no self-interest in underwriting a particular insurer
  • An intermediary acts on behalf of the client and puts your interests first
  • If there is a claim, the intermediary takes charge of its settlement
  • With an intermediary, you have a fixed point of contact. If there are any questions or uncertainties, you can contact your intermediary. They also have access to your complete file. In this way you prevent overlapping of different insurances or certain risks not being insured, while you want them to be.

Insurance through an intermediary or not?

When it comes time to buy new insurance, people often can't see the wood for the trees. The offerings are vast, but how do you know which insurance really suits you? Finding the right insurance can be a time-consuming task, especially if you have to look up all the information yourself. After hours of scouring the Internet and gathering information, sometimes it still hasn't really become clearer. To make it easy for yourself, you can use an intermediary. An intermediary gives advice on the options, mediates between you and the insurer and can answer all your questions. Moreover, an intermediary has the knowledge, experience and contacts to help you properly.

If you do not feel like obtaining information yourself, if your situation is complex and you therefore find it difficult to assess which insurance is the best choice for you, or if you just want to make it easy for yourself: an intermediary offers the solution. By seeking advice from an intermediary you can be sure that you will not be over- or under-insured and that you will take out insurance that really suits you.

Cost of insurance through an intermediary

It is regularly thought that buying insurance through an intermediary is more expensive than buying it directly from the insurer. However, direct writers are not always cheaper. An intermediary takes over tasks (for a fee) from an insurance company. If an insurer works without a middleman, they are forced to hire more staff to help the same amount of customers. So an intermediary takes a lot of work off the direct writer's hands. In addition, an intermediary receives compensation from the insurer when you purchase insurance,

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