Car Damaged in Parking Garage

Car Damage: What to Do?

Dealing withcar damage is never fun. It doesn’t matter whether you’re at fault or the other party is. Settling the claim involves a lot of hassle. We’ll do our best to process your claim as quickly as possible so you can receive your settlement promptly.

Do you have a claim covered by your auto insurance? If so,you canfileitonline,but you’re also welcome to call us, of course.

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Types of Damage

There are various types of damage that can occur to your car. A few of them are discussed below.

Fire damage

Fire damage can have various causes. A car can catch fire due to problems under the hood, but also due to arson or a fire in the garage where the car is parked. The chance that your car will sustain fire damage may be relatively small. If it does happen, however, the damage is often significant. There’s a good chance that the classic car will be beyond repair after a fire.

Window damage

Windshield damagecan be very annoying. A small crack in the windshield isn’t always immediately visible, so it can turn into a larger crack in a short amount of time. It’s best to have windshield damage repaired as soon as possible. If you havelimited comprehensiveorfull coverage auto insurance, you can file a claim for this windshield damage without it affecting yourno-claims bonus.

What should I do if there's damage to the paint?

Only if you have comprehensive auto insurance will the insurer coverpaint damageto your car, even if the at-fault party is unknown. If you have a differenttype of coverageunder your auto insurance policy, you cannot file a claim for paint damage. However, filing a claim for paint damage will affect your no-claims bonus. If the person responsible is known, the insurer will seek reimbursement from them.

What should I do if my car has body damage?

If you havebody damage, there’s a good chance you’ll need to have it repaired. These types of repairs can often get expensive quickly. Whether body damage is covered depends on your auto insurance policy and whether you’re responsible for the damage. If you did not cause the damage yourself, the insurer will seek reimbursement from the other party. If you are at fault, this damage will in most cases be covered if you have comprehensive insurance. There are a few exceptions to this rule, such as whenalcohol or drugsare involved. Body damage also affects yourno-claims bonus.

I have hail damage. What should I do now?

Climate change is causing weather conditions to become increasingly severe. After a hailstorm, your car may be significantly damaged. Hail can even cause so much damage to a car that you can no longer drive it. As a result, the cost of repairing the damage can be very high. Unfortunately, basic liability auto insurance never covershail damageto a car. However, it does cover such damage if you have limited comprehensive or full coverage auto insurance. An deductible is often applied in cases of hail damage.

Where should I report damage caused by vandalism?

Ifyour car has beendamaged by vandalism, it is important to always file a police report. Filing a report allows the police to the perpetrators andand thus recover the damages you’ve incurred from them. If there are frequent incidents of vandalism in the neighborhood, additional measures can be taken, and the community can be mobilized to prevent vandalism. If you only have liability insurance, you won’t receive any compensation from the insurer and can only hope that the perpetrators are caught. In some cases, limited comprehensive coverage will reimburse you for the damage. This includes situations where your car was damaged due to a break-in or attempted break-in, your car was used for joyriding, or vandalism occurred as a result of riots.

Damage with no one to blame—what now?

Any kind of damage comes with a cost. Damage is annoying enough on its own. It’s even more frustrating when the damage was caused by someone whose identity is unknown. In that case, you can’t seek compensation from the person responsible. Ifdamage occurs without a known perpetrator, always make sure to document the situation thoroughly by taking photos and/or videos of the scene. The footage can help the police file a police report. Filing a police report is necessary to hold the perpetrator accountable and to increase the likelihood of receiving compensation from an insurance company or other agency.

Can I report damage caused by poor road conditions?

Depending on the circumstances, if your caris damaged due to poor road conditions, you may be able to hold the municipality liable for the damage. It is important to determine exactly which municipality is responsible for the road surface. You should then contact that municipality to explain the situation. Next, request the forms you need to fill out to initiate the process. When submitting the forms, include a cover letter with further explanation and other supporting documents, such as photos and/or videos. After you have submitted these documents, the municipality will issue what is known as an “administrative decision.”

Where do I report storm damage?

Do you have comprehensive or limited comprehensive auto insurance? If so,storm damage to your caris covered. However, this coverage is subject to the condition that the storm had a wind force of at least 7. The insurer verifies this based on data from the KNMI. In most cases, you’ll have to pay a deductible for storm damage. The amount of the deductible varies by insurer and can be found in the policy terms and conditions.

What to Do in the Event of a Collision?

Are you involved in acollision? A distinction is made between a collision with another vehicle, an animal, or an object. The most common type of collision is a collision with another vehicle.

If there is a two-vehicle accident involving another vehicle, both parties should fill out the accident report form. See if you can find any witnesses to provide a statement. Also, take as many photos of the accident as possible. Then contact your auto insurance company to discuss the next steps.

Collision with an animal

In the event of acollision with an animal, it’s important to distinguish between animals with and without an owner. In the case of wildlife crossing the road, the animal has no owner. No one can be held liable in such cases. Whether you’ll be reimbursed for this damage depends on the coverage of your auto insurance.

If you have limited comprehensive or full coverage auto insurance, damage to your car caused by wild animals is almost always covered. Please note: This applies only to damage caused by a collision with the animal itself, not to any damage resulting from an evasive maneuver.

If you hit a pet, the pet's owner is liable. The law states that the pet's owner must compensate you for the damage caused to your car.

Single-vehicle accident

Are you the only party at fault in the accident? Then it’s referred to as asingle-vehicle accident. This is damage to your car caused by, for example, hitting a tree or a lamppost. In such a collision, you did not collide with another vehicle. In a single-vehicle accident, you are personally liable for the damage incurred. With third-party liability auto insurance or limited comprehensive auto insurance, the insurer will not reimburse the costs.

What should I do if my car is damaged?

Dealing with car damage isn't something you have to deal with every day. That's why we've put together a few tips. We've also created an instructional video that explains howtofill out anaccident report form.

In the event of a physical injury, we have additional information regarding personal injury claims.

  • Stay calm and don't get angry
  • Get people to safety
  • Find a witness

The latter is often overlooked. Make sure you ALWAYS write down the information of one or more witnesses—even if thedamageseems clear-cut. Only then should you assess the damage to the car.

There are usually plenty of witnesses, but they often leave once they see that no one is injured. So, in the event of an accident, get out of the car, stop the first witness you see, and ask if he or she saw what happened. If so, write down all their information. It’s quite common for the other party to tell a different story to their insurance company. In that case, you’ll need to prove that they’re wrong. Without a witness, this is nearly impossible.

Tip: Your partner, mother-in-law, child, etc., who are riding with you in the car, may also serve as witnesses. However, an independent witness is always better.

  • If necessary, contact the police (especially if anyone is injured). Send us the police report.
    FillouttheEuropean accident report form
  • Make sure both parties sign the form.
    However, only sign the form if you agree with the other party’s description. If you disagree, note that on the form and only then sign it.
  • Take photos
  • Report the damage as soon as possible.

Where can I report auto damage?

It is important toalways report damageto your insurance company. In some cases, it is also important to report the damage to the police and file a report.

Police

It is especially important to file a police report when you are involved in an incident of damage caused by someone else and the identity of the perpetrator is unknown. It is also important to file a report if your car is damaged by vandalism.

Insurance

Do you have insurance through Alpina? If so, you can report a claim either by phone or online. You must always fill out a claim form.

What does insurance cover in the event of damage?

Whether and how much an insurance policy pays out in the event of a claim depends onthe coverage provided by your auto insurance policy. There are three standard types of coverage, which will be briefly discussed below.

WA

WA stands for “Wettelijke Aansprakelijkheid” (Civil Liability). Anyone who has a car registered in their name is required to have at least third-party liability insurance. Withthird-party liability auto insurance, you are covered for damage for which you may be held liable—in other words, damage you cause to others with your car. Damage to your own car is not covered by third-party liability insurance.

Limited Comprehensive Coverage

Limited comprehensive auto insurance supplements the mandatory liability auto insurance. A good alternative with broader coverage is limited comprehensive coverage. This policy covers not only damage caused to others, but also damage caused by:

  • Collisions with Stray Animals
  • Hail and Storm
  • Lightning
  • Fire and Explosion
  • Window Breakage
  • Theft
  • Attempted theft

Claims filed under the limited comprehensive coverage portion of the insurance policy do not affect your no-claims bonus. For cars that are 6 to 10 years old, limited comprehensive coverage is often chosen. The most logical choice for new cars is comprehensive (all-risk) insurance.

All-Risk

Comprehensive auto insuranceis the most extensive type of auto insurance. This is because it also covers damage to your own car in the event of an accident that is your fault. It is, however, the most expensive type of insurance. This type of insurance is standard for new cars until they are about 6 years old. Still, it’s difficult to pinpoint a specific age for this. For cars older than 6 years, comprehensive insurance is still recommended. These days, cars easily last 15 years. As a result, an 8-year-old car, for example, still has a high current market value. It’s best to make a well-informed decision about your insurance bycomparing your options.

(European) Accident Report Form

For virtually any type of car damage, it’s important to fill out the accident report form completely—both the front and the back. Watch ourvideo, where we explain exactly how to fill it out. If you have windshield damage, an accident report form is usually not required. Carglass or Autotaalglas will take care of everything for you.

Is it better to file a claim or pay out of pocket?

In some cases, it maybe more cost-effective not to file a claim but to pay for the damage yourself. When you file a claim for at-fault damage with your auto insurance, it reduces your no-claims years. At-fault damage means that if you accidentally collide with another car, you are deemed to be at fault. As a result, the other party’s damages will be claimed from your auto insurance. Every time you file a claim, you lose 5 no-claims years, regardless of the amount of the claim.

As a result, for minor claims involving a small amount of damage, it may be more cost-effective to pay for the damage yourself rather than file a claim with your auto insurance. Often, the premium increase resulting from filing a claim ends up being higher than the total cost of a minor claim.

Guarantee Fund in the Event of Damage

If you don’t have comprehensive insurance and the other party is unknown, you may be able to file a claim with theGuarantee Fund under certain conditions. If you meet all the requirements, you may still be able to have the damage repaired. We can help you file a claim with the Guarantee Fund.

Free alternative transportation

Many insurance companies offer a replacement transportation plan. If your insurance company doesn't offer one, we have an option for you that includesfree replacement transportation.

Personal injury? We can help you with that, too

We can also assist you if you’ve suffereda personal injury. We work with specialized partners who will do their best to recover all damages on your behalf. This includes compensation for pain and suffering, lost income, and much more.

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If you have any questions about auto damage or any other topic, please feel free to contact us. We're happy to help.

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