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What does the 'consumer and housing' module in a legal assistance insurance cover?

With a legal expenses insurance you can choose the coverage yourself by selecting modules. In this way you can tailor the insurance to your own wishes. One of the modules is the legal assistance 'consumer and living'. What exactly is insured in the module 'consumer and living'?

With this module, you and your family, within the European Union, are insured for legal assistance in a variety of consumer matters, such as purchases (in-store or online) and problems with an energy, telephone or internet supplier.

Has damage been caused to your home (in the Netherlands), or are there disputes concerning your home (such as purchase/sale/rent/maintenance/renovation)? These are also insured. As well as disputes with neighbours or family.

Divorce is excluded on most policies, as this is a dispute between two insured parties on the same policy.


legal expenses insurance for housing

Legal aid for housing

With the legal assistance insurance 'consumer and living' you are assured of legal advice in case of conflicts concerning consumer matters. These conflicts can be related to the purchase of a product, the delivery of a purchased product and when you want to reverse a purchase.

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In addition to the above-mentioned legal assistance in the consumer category, this module also includes the category legal assistance for housing. This includes conflicts regarding the sale of your home, conflicts with your contractor and also neighbour disputes.

Please note: You have a waiting period of 3 months after taking out the 'consumer and living' module. You are not insured for a conflict that arises during the waiting period. You do not have a waiting period for conflicts concerning items that you buy or contracts that you conclude after the effective date of your legal assistance insurance with the consumer and living module.

Legal expenses insurance covers the costs of minor disputes and traffic cases, as well as legal and other expert mediation. The other coverage can be purchased separately. Legal expenses insurance is not compulsory, but proves to be very useful in practice. It is possible that insurers only offer coverage in the Netherlands and not throughout Europe for certain disputes. Pay close attention to this.

Additional modules legal expenses insurance

There are different legal assistance insurances with coverage for different conflicts. Before you take out an insurance policy, it is important that you compare the legal assistance insurances and see which modules and coverages are available. You can easily calculate your premium at the bottom of this page and take out insurance directly if you wish.

In addition to the module 'consumer and living', the basic legal assistance insurance can also be expanded with other modules, namely:

You can find more information about the coverage of these modules on the page 'coverage legal expenses insurance'.

If you need advice, please contact us. We are available from Monday to Friday from 08:00 to 18:00 on telephone number 088 688 37 00.

Calculate the premium of your legal expenses insurance directly!

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